The Shocking Story
of an Airline Industry
Out of Control:
Its Adverse Impact on
Consumers & What YOU Can Do About It

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© Copyright 1997--2001, Lawton Roberts,
All Rights Reserved


View ~ TABLE OF CONTENTS
View ~ Chicago Tribune    Travel Weekly
View ~ Horror Stories
UNFAIR at any FARE
NEW ~ March on Washington
View ~ Lawton's Congressional Testimony



Mr. Mark Pestronk "Lawton Roberts has succeeded where the so-called experts have failed: He has marshalled all the outrageous excesses of airline deregulation into a coherent and cogent indictment. Lawton clearly explains how we arrived at the sorry state in which we find ourselves today. He offers an array of solutions - some commonsensical, some creative, some brilliant.
Policy makers, regulators, consumer activists and, above all, air travelers should 'put their setbacks in the full upright position' and heed Lawton's call to action."


- Mr. Mark Pestronk
Nationally known travel industry attorney, Fairfax, VA



The Book That Tells All...
  • How a free and open marketplace is now controlled by a few incredibly powerful airlines. . .
  • How these big airlines use yield management (consumer squeezing) to deny boarding to low fare passengers and why. . .
  • How the big airlines are threatening to steal your hard earned frequent flyer miles. .
  • Why frequent flyer programs are becoming worthless. . .
  • How the big airlines are stealing commissions and stealing customers from travel agencies. . .
  • How the big airlines openly practice consumer fraud. . .
  • How instant fares prevent you from shopping around. . .
  • Why federal and state authorities have failed to deal with these and other punitive and predatory practices. . .
    Plus
  • Open letters and a call to action to consumers, corporate America, families, small businesses, federal and state officials, and all travelers, including:
    A call to action for you!

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